We really do love AWeber..

Unleashing NEW Email Marketing features.

Email is an incredible marketing tool. With its widespread reach and viral potential, it allows your business to connect with prospects in ways that no other marketing medium can. But without a list of subscribers with valid email addresses to send messages to, it’s hard to justify using email as a means of marketing your business.

  • Almost 70% of small businesses are employing some sort of social media tactics.
  • Small businesses find email marketing’s ROI more measurable, more quickly realized and greater than social media’s ROI.
  • Over 71% of small businesses plan to increase their focus on behavioral targeting in the coming year.

We have now created an additional form on your chat window allowing you the capability to collect and monetize email subscribers. We have incorporated this through AWeber’s email marketing software which is currently used by over 80,000 on-line business owners to send email newsletters & auto-responders with 99.34% email deliverability.

Just ask one of our Account Managers today and we’ll show you how create an email marketing campaign with AWeber.

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HOT OF THE PRESS: INTELLICHAT OUTPERFORMS EXIT SPLASH 3:1

As you probably know, here at intellichat we are constantly split testing! We are so confident in our products ability to outperform any other exit solution we are offering any new clients who think their sales could do with a boost a 30day trial.

Recently we have been questioned about our chats performance against an exit solution such as Exit Splash. When asked if we would like to take a split test against them, we revelled in the chance to test out both platforms. To make this a fair test, we refrained from using any of our countless new features and went solely for the standard set-up with a customized chat window.

On a recent launch of Blogging Espionage intellichat intercepted and converted a total of 641 exiting visitors into sales. At the same time, Exit Splash converted a total of 209 customers. The fact we outperformed the alternative solution wasn’t a major surprise however we were pleasantly surprised that we outperformed it by a 3:1 ratio. By far the most impressive aspect of the test was that our state of the art word and phrase based recognition script converted at 1.86 Chats a sale.

It’s somewhat apparent that there are key advantages of using intellichat over another exit solution. If you want to see the difference first hand, give us a call today one 480-304-5432 and we’ll set you up a split test.

Now comes the numbers:

  • Difference in saved sales: 432
  • Increase % using intellichat: 20.59
  • Saved sale cost: $1296
  • Lost revenue using Exit Splash: $10,368
  • Raw Data:
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Intellichat Casino is here!

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Intellichat Casino has finally launched!

After working closely with some of our friends within the gambling industry, for a while now. We have decided to launch our NEW intellichat platform which has been specifically designed with the gaming industry in mind.

Along with the new site comes advances in chat window design, including our Brand NEW unintrusive Embedded Chat Window. This unique chat window has been developed to work within a sites content. With one of the key focuses within the gaming industry being support, this great tool can sit embedded within the sites content and can either be activated by a simple “Click Here to Talk” or simply as the webpage is loaded. Additionally this new design of window is perfect to incorporate a Short Video or Live Feeds of betting scores or live sports events.

The initial release and analysis of demand has show that our clients want to utilized and incorporate this new feature right across the board, because of this great boost to conversions, we’ll be lauinching many new ideas that we have had within the pipelines for a while. We’ll be testing very shortly.

Be sure to keep up to date with our blog, because that small change to your intellichat configurations can make a huge different to your conversions at the end of the month!

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World Cup fever hits intellichat

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The summer is here and so is the World Cup! Football fever is upon us and the intellichat team is backing England all the way! Our first game is against our old friends from across the pond (USA) and should prove to be an interesting encounter!

In the spirit of the world cup, here at intellichat we are offering any new customers $20 of free credit for every goal England score in the finals! England scores 6 goals during the last world cup which would have given you $120 free credit in your intellichat account!

Just give us a call and quote the code 1966 to find out more.

Everyone here at intellichat is wishing the England team the best of luck and hope that we can bring the cup home! COME ON ENGLAND!

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You’re SAFE!

padlockIntellichat Software Ltd have recently upgraded their cyber security after a massive influx of VSA (Virtual Smart Agent) customer’s coming to us explaining how their scripts have been hacked! This came as a shock to us knowing that hackers have entered clients accounts and replaced the offer links with their own, directing all the traffic to their site!

Intellichat has looked closely at how our security differs from other competitors and have addressed possible vulnerabilities, In doing so we have setup IPRS (Internet Protocol Recognition System) which notifies all account managers when a new IP has been used to login to an existing account – and giving limited access to the IP so no personal details, account balances or scripts can be viewed unless the manager has confirmed the IP.

This approach will further assure clients that they exclusively can access accounts outside of their logged home, office or mobile IP, increasing client satisfaction and awareness with these issues.

At this time, we are not aware of any active attacks through our system, but rest assured we have done everything possible to put a stop to this happening with any of our trusted clients.

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Video Chat Skins???

workathomeplacement20The long awaited arrival of video integrated chat skins is upon us! The popular chat skins that have been available to our sister company intellichat adults clients for some time are now due to be available for mainstream clients.

Intellichats video skins incorporate chat and your choice of video which creates a more convincing chat experience, early test results are proving extremely positive and are resulting in increased conversions on the campaigns that have been split tested with the original chat skins.

If you would like to find out more about integrating a video chat skin to your website or updating your current campaign please contact your account manager.

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Ad:tech London

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As Adtech London fast approaches we see the new features of “intellichat V4.0 slowly creeping out the woodwork, We have kept these updates close to our chest the last few months after having seen our innovative concepts copied.

Although, not to worry, these major changes have had test, after test, after test, compiling statistical date on all, some have been scrapped due to overloading our servers but we think we’ve found the ultimate sales saving solution. Once and for all!

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Interactions to sales ratio down by 10%!

intellichat account managers pride themselves on their attention to detail when it comes to creating and optimizing chat transcripts. And there hard work has been given a further boost this week with the news that our average interactions to sales ratio is down by a whopping 10%!!

We are always striving to increase conversions using different strategies and testing different methods to give our clients the best exit solution on the internet. All account managers dedicate large parts of their day to look over their clients chat logs and make edits to the scripts to create a more realistic and effective chat experience!

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Recession slowly creeps deeper and deeper.

recessionAs the Recession slowly creeps deeper and deeper into our pockets there is a scarily big increase in people giving up the ghost from the shopping malls to online based service and product providers. Where the recession is scaring people into leaving their cash under the bed till the times have turned; more webmasters are feeling the grunt.

Knowing that the thousands of dollars spent on advertising, pushing traffic, SEO isn’t as effective as it used to be there is another solution which brings back that revenue you were so used to seeing.

Intellichat’s recent tests show that over 65% of visitors will abandon a site without purchasing, leaving that average 35% hanging in the balance. We have been testing since the recession on how we can further assist webmasters and found a huge increase when intercepting while offering a tiny incentive. This incentive could be as little as free shipping, or maybe 5% off, but what we’ve found is that when offering this we have increased sales by as much as 38%!

Now, not everyone sees how offering a discount on your products is going to get a higher end result, but when put in simple terms there is no argument:

Monthly Revenue: $125,000

Intellichat income: $47,500

Minus backend discount: $43,225

Minus intellichat Costs: $38,930

When knowing that the additional $38,930 is made purely from abandoning traffic there is reasoning behind our methods. New to 2010 will be our massive feature launch, again through testing we’ve found many features that can make even more of a difference, looking to be rolled out within the month or so.

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E Commerce Expo

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I just wanted to write a small blog about meeting up with intellichat at the 3rd annual London E Commerce Expo. We’ll be attending the 2 day event at Earls Court London on the 20th-21st of October.

This is a chance to quiz our experts in a friendly environment, whilst catching up on the latest developments in the e-commerce industry. Whether you would like to utilize the intellichat service or not, this is a chance to gain vital knowledge on how to improve conversions and also learn tricks and tips on how to prevent shopping cart/order form abandonments on your site.

If you would like to meet a member of our team please contact us at sales@intellichat.com.

Hope to see you there! :)

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