July 13th, 2008
Another week and yet another new staff member to introduce. Ben Rolison has joined us straight from a top English university, where he achieved a very high degree status.
Ben has taken the role of executive account manager, where he will handle and manage some of intellichat’s biggest clients, and aims to work with them to optimize their current campaigns to maximize conversions.
Posted in General
July 10th, 2008
Intellichat today unveiled their newest member of staff …me… Maxwell Clements.
Hello everyone, I am taking the role of online marketing executive at intellichat the home of gorgeous automated sales agents like Summer and Rina!
Intellichat is an exciting company and I’m looking forward to taking intellichat and our unique smart agent software to the next level.
Through this blog I will be filling you all in with what’s happening in the world of intellichat including everything from new features to events which me and the team will be attending.
If anyone would like to discuss possible partnerships or marketing opportunities with myself, please feel free to add me to aim: JDI Maxwell
Posted in General
July 3rd, 2008
Hi everyone, welcome to the intellichat blog. Here is where you can keep up-to-date with all the new intellichat features and advances in our A.I technology.
For those of you who are not aware of who intellichat are, or what we do, Intellichat is the name of the advanced database and software, which we here at intellichat software ltd have developed to work as a virtual automated agent. Primarily it’s focussed towards increasing ecommerce sales by interacting with leaving website visitors to increase conversion rates, but the technology is being adapted and advancing daily and so, it can also be used as a customer service module.
Intellichat provide a complete custom solution for each client, based upon their websites needs. Every client has their own personal account manager who will be responsible for creating their customized agents and their continual optimization to maximize conversions.
Intellichat charge no setup fees and free to apply, so if you are interested and would like to find out more, feel free to contact us or apply.
Now everyone knows what they are reading about, watch this space for the latest posts with up-to-date news, new intellichat features and chat technology advances.
Posted in General
June 25th, 2008
Today we welcome a new feature to the intellichat product: Custom Variables. Many of our clients use intellichat on the final stage of their order form, or after a lead capture form. At this stage of the process, the website will contain information about a customer, so their name, email address any maybe order details. This information can now be passed through to the intellichat script, and our agent will display this data straight back into the chat. For security reasons, any of the variables added to the script will not be transmitted, but instead interpreted on the client’s machine.
If you know your way around JavaScript, or have someone in your team that does, you can take full advantage of this new feature by using the very simple code shown below. The script works off a key value pair and performs a quick replace on the message being displayed to the window.
<script type="text/javascript">
<!—
intellichat.Actions.AddChatVariable(’Key’,'Value’);
–>
</script>
Quick Guidelines
- Make sure your keys are unique and not part of everyday conversation, for example, you may want to set the key for the users first name to be #FIRSTNAME# (keys are case sensitive).
- Add the chat variables after you have included the intellichat launch code to avoid JavaScript errors and your custom variables not appearing.
- When writing your chat scripts within the control panel, only use variables that you know will exist. If your page does not set a variable, the user will see the variable as its actual variable name, e.g. #FIRSTNAME#, which can appear very ugly on the chat.
Example Chat (with Custom Variables)
| Summer Says: |
Hey Joe, how are you today? |
| You: |
Hey Summer, im fine thanks, how are you? |
| Summer Says: |
I see you ordered 4 bottles of our Weight Loss Water |
| You: |
Yeah, hopefully they arrive soon |
| Summer Says: |
Deliveries are usually shipped next day to all addresses within the United States. |
| Summer Says: |
Would you like to take advantage of our special offer we have today? |
Posted in General
May 6th, 2008
The intellichat site has now been updated to increase speed, browser compatibility and prepare for the launch of the new control panel.
Posted in General