intellichat Automated Virtual Sales Agent : Increase Conversions

The summer is here and so is the World Cup! Football fever is upon us and the intellichat team is backing England all the way! Our first game is against our old friends from across the pond (USA) and should prove to be an interesting encounter!

In the spirit of the world cup, here at intellichat we are offering any new customers $20 of free credit for every goal England score in the finals! England scores 6 goals during the last world cup which would have given you $120 free credit in your intellichat account!

Just give us a call and quote the code 1966 to find out more.

Everyone here at intellichat is wishing the England team the best of luck and hope that we can bring the cup home! COME ON ENGLAND!

Intellichat Software Ltd have recently upgraded their cyber security after a massive influx of VSA (Virtual Smart Agent) customer’s coming to us explaining how their scripts have been hacked! This came as a shock to us knowing that hackers have entered clients accounts and replaced the offer links with their own, directing all the traffic to their site!

Intellichat has looked closely at how our security differs from other competitors and have addressed possible vulnerabilities, In doing so we have setup IPRS (Internet Protocol Recognition System) which notifies all account managers when a new IP has been used to login to an existing account – and giving limited access to the IP so no personal details, account balances or scripts can be viewed unless the manager has confirmed the IP.

This approach will further assure clients that they exclusively can access accounts outside of their logged home, office or mobile IP, increasing client satisfaction and awareness with these issues.

At this time, we are not aware of any active attacks through our system, but rest assured we have done everything possible to put a stop to this happening with any of our trusted clients.

The long awaited arrival of video integrated chat skins is upon us! The popular chat skins that have been available to our sister company intellichat adults clients for some time are now due to be available for mainstream clients.

Intellichats video skins incorporate chat and your choice of video which creates a more convincing chat experience, early test results are proving extremely positive and are resulting in increased conversions on the campaigns that have been split tested with the original chat skins.

If you would like to find out more about integrating a video chat skin to your website or updating your current campaign please contact your account manager.

As Adtech London fast approaches we see the new features of “intellichat V4.0 slowly creeping out the woodwork, We have kept these updates close to our chest the last few months after having seen our innovative concepts copied.

Although, not to worry, these major changes have had test, after test, after test, compiling statistical date on all, some have been scrapped due to overloading our servers but we think we’ve found the ultimate sales saving solution. Once and for all!

intellichat account managers pride themselves on their attention to detail when it comes to creating and optimizing chat transcripts. And there hard work has been given a further boost this week with the news that our average interactions to sales ratio is down by a whopping 10%!!

We are always striving to increase conversions using different strategies and testing different methods to give our clients the best exit solution on the internet. All account managers dedicate large parts of their day to look over their clients chat logs and make edits to the scripts to create a more realistic and effective chat experience!

As the Recession slowly creeps deeper and deeper into our pockets there is a scarily big increase in people giving up the ghost from the shopping malls to online based service and product providers. Where the recession is scaring people into leaving their cash under the bed till the times have turned; more webmasters are feeling the grunt.

Knowing that the thousands of dollars spent on advertising, pushing traffic, SEO isn’t as effective as it used to be there is another solution which brings back that revenue you were so used to seeing.

Intellichat’s recent tests show that over 65% of visitors will abandon a site without purchasing, leaving that average 35% hanging in the balance. We have been testing since the recession on how we can further assist webmasters and found a huge increase when intercepting while offering a tiny incentive. This incentive could be as little as free shipping, or maybe 5% off, but what we’ve found is that when offering this we have increased sales by as much as 38%!

Now, not everyone sees how offering a discount on your products is going to get a higher end result, but when put in simple terms there is no argument:

Monthly Revenue: $125,000

Intellichat income: $47,500

Minus backend discount: $43,225

Minus intellichat Costs: $38,930