One MILLION Saved Sales - and counting….
Tuesday, August 4th, 2009Intellichat Software Ltd are today celebrating after generating their 1 millionth saved sale for their clients. As an estimation this has helped Intellichat earn an extra $150 million in otherwise lost revenue for their clients.
Intellichat launched 18 months ago after a lengthy development period to develop Artificial intelligent technology which could be customized bespoke to each clients website so it could interact to a website visitor and push sales.
The technology is moving forward daily to keep up with the times, for example new browsers updates, improvements to increase interactions and new features to improve the consumers experience.
intellichat™ is primarily used as a sales tool to increase the sales conversion rate on a client’s website. Usually a special last minute discount is offered as an incentive to the visitor in an attempt to convert them into a customer. The success of intellichat™ can be assigned to the fact that every clients agents are programmed bespoke for their own website, catering for the client’s needs and totally customizable to their wishes.
Nick Baker, Marketing Director of intellichat™ explains, “When intellichat was first launched we never expected it would grow quite this quickly. The first specification to our technical team was a system stable enough to handle 15,000 chats a day, which to our surprise we hit in the first month and we are now hitting that figure every hour, so this project has really kept our technical team on their toes.”
intellichat™ will interact with users, without them ever knowing it’s a virtual agent. This is achieved by the use of human agent pictures on the chat windows and delayed typing which is all part of the illusion that the user is speaking with a real live person.
The intellichat™ ‘pay per performance’ model means that almost any e-commerce company, no matter how large or small they are, could see an immediate increase in sales with an average sales increase estimated at between 5-30% with the use of artificial intelligence software from intellichat.com. intellichat™ is part of the Just Develop It Group which includes Just Host professional web hosting provider.