Primary Involvement
Day-to-day I work to improve my client's campaign performance. I will monitor chat logs and add permutations and keyword strings to make sure all questions are being answered to improve customer service. I also run split tests on opening messages, chat windows, agents etc to improve sales and conversions.
Education
College - HND In Business Management.
Southampton University - B.A Honors in Business Management.
Previous Job Titles
Straight from University
Why did you want to work for Intellichat?
I wanted to be part of a motivated team doing something we all believe in - intellichat’s going to do great things!
Favourite aspect of your job
The relaxed atmosphere in the office, it really makes the job enjoyable and makes the 15 hour days fly by.
Where do you see Intellichat in a year?
Put it this way, I see myself having a lot of new colleagues in the near future.
Mac or PC?
PC
Firefox or IE
IE
Favourite Search Engine
Google
3 Most visited Sites
Intellichat.com, YouTube, Play.com
What's the next service you would like to see in the JDI Group?
How about justfacespace.com a mixture of Myspace and Facebook lol
